posted on November 04, 2014 16:34
A few weeks ago, we talked about the results of our Tribal Utility News subscriber survey. Between this post and the challenges our subscribers told us faced tribal utilities, the tribal utility landscape can sound overwhelming. But while there’s no denying that tribal utilities can face obstacles, the overall picture doesn’t have to be bleak. The good news is that there are a growing number of resources addressing these topics, both for small systems in general and for the specific challenges facing tribes.
Tribal Utility Management Resources
For utility management advice and support from a tribal perspective, check out the Tribal Utility Governance Program manual, developed by RCAC as part of the Tribal Utility Governance trainings offered last year. Though the trainings have been completed, you can check out recordings of the sessions here. From a more general small systems perspective, the Rural Community Assistance Partnership (RCAP) also has a number of downloadable handbooks and guides for board members. We also try to include trainings and resources relevant to tribal managers in our calendar and document database. Tribal utility managers who are already familiar with management topics might want to check out the Inter-Tribal Council of Arizona’s Tribal Utility Management Certification.
Training for Tribal Operators
For tribal operators, Native American Water Masters Association (NAWMA) meetings offer training and support on a variety of utility topics, as well as a chance to connect with other tribal operators. The Inter Tribal Council of Arizona (ITCA) also has a federally-recognized tribal operator certification program that offers regular trainings as well as certification exams. The United South and Eastern Tribes (USET) also offer federally-recognized tribal operator certification and an increasing number of trainings through NAWMA and their annual conference. And Navajo operators are often offered free training through the Navajo Nation EPA’s Public Water Systems Supervision Program (their operator certification program is currently still in development).
And of course, searching our calendar for the Tribal category tag or under State for the National Tribal Operator Program will bring up even more trainings for both tribal operators and tribal utility managers, covering topics from grant-writing and GIS to general O&M and drinking water treatment standards.
Help is Out There
But what if you need that extra personal touch to untangle a problem at your utility? Books and trainings are great, but sometimes you need to get your hands dirty right now. Help is available. Our tribal contact manager is designed to help you determine which tribal assistance providers are available in your area.* In addition to federal resources like the Indian Health Service and EPA regional offices, most RCAP regional partners and state based technical assistance providers may be able to assist you. (Some RCAP partners have staff specifically for tribes as well.) Regional tribal associations with utility management and operations resources like those mentioned above generally offer technical assistance as well. To see our full list of Tribal Assistance Providers, go here. Even if you don’t need a hands-on technical assistance provider right now, these can be good phone numbers to track down and have at the ready for life’s little surprises.
Is there a resource that didn’t get mentioned here? Have you found a training resource or an assistance provider particularly useful? Comment and let us know. You can also call or email our staff for help in locating someone locally to provide you with support.
*Please note that due to updates being made in the contact manager right now, USET’s contact information is inaccurate. Lisa Berrios is no longer with USET’s tribal utility team.