Entries for the 'Security' Category


Emergencies in the water industry happen every day. Your system may be able handle small events, but are you ready for the big one?

Do you have security procedures in place? Could you quickly handle unexpected hazards? Do you know where to find technical and financial resources to recover? WaterISAC can be one answer to many of these questions.

WaterISAC is a community of water sector professionals who share a common purpose: to protect public health and the environment. It serves as a clearinghouse to provide America's drinking water and wastewater systems with a source of information about water system security and with a secure Web-based environment for early warning of potential threats. Relying on information gathered from federal intelligence, law enforcement, public health, and environmental agencies, and from utility security incident reports, WaterISAC analysts produce and disseminate physical and cyber security information to the water sector.

How WaterISAC works:
WaterISAC analysts collect and review infrastructure protection information from government and private sources to share with members. Analysts tap into classified intelligence and open source information 24 hours a day to track security incidents across the world. Members are alerted increased risk of contamination, terrorism, or cyber threats so they can take quick action to reduce or prevent damage or injuries.

WaterISAC allows its members to be updated with news affecting water and wastewater operations through a regularly published e-newsletter prepared by a team of security experts. A threat notification is sent immediately in cases of imminent threats. Through confidential incident reporting, members can participate in protecting our critical infrastructure by confidentially reporting security breaches and suspicious activity.

WaterISAC offers two level of memberships, the WaterISAC PRO and WaterISAC Basic. A free 3-month PRO membership trial is offered to new members and the annual dues scale is sliding, based on population served. (For example, membership for most small drinking water systems would be $249 each year.) For more information about WaterISAC membership, you can visit their website.

For more water security resources, search our document database under the Water Security/Emergency Response category.

Posted in: Security

This video highlights the importance of developing a culture of security around your water or wastewater utility. While the case study presented serves a large community, EPA's "10 key features" approach can be applied to any size of system.

Posted in: Security, Videos

Ohio RCAP has been helping communities with mapping projects for several years. They've now formed a "GIS Cooperative" to share best practices as well as a new web application that the organization has developed.

The RCAP GIS Viewer is a custom interface that allows utilities to perform common data manipulations without being a GIS expert. The application helps the small system work with and have control over their data, supplementing the existing training and services provided by Ohio RCAP field staff. 

This approach allows the organization to serve even more communities in Ohio by providing an industry-customized, yet entry-level GIS solution. Utility personnel can quickly access and export key data in routine and emergency situations.

This brief video (below) introduces the Viewer. A longer walk-through can be found here

If you're new to GIS (i.e. Geographic Information Systems) and their role in water system management, you might also check out this slide presentation from Ohio RCAPFor questions, including Ohio communities interested in participating in the Cooperative, please contact Sherry Loos (smloos@wsos.org, 330-628-4286)


By Sandra Fallon, Training Specialist, National Environmental Services Center

If a natural disaster or other incident strikes your town, local water and wastewater utilities must rely on their own resources immediately following the crisis. It can take 72 hours or longer for assistance to arrive from the state or federal government after a state of emergency is declared. Because first responders, local businesses, community and health services, and the public continue to rely on water services during and after an emergency, and because water service disruptions can make recovery efforts even more difficult, it’s prudent to plan ahead so that assistance is in place for rapid, effective response and recovery.

Public and private water and wastewater utilities, both large and small, can now participate in the Water/Wastewater Agency Response Network (WARN), a utilities-helping-utilities program that uses mutual aid and assistance agreements, which are established and signed prior to an emergency, to help affected utilities quickly obtain resources such as personnel, equipment, materials, and related services from utility signatories to the WARN agreement. In an emergency, WARN support kicks in when local resources are overwhelmed or unable to provide what's needed. WARN can be activated by any impacted signatory utility in response to an emergency, and aid can arrive quickly, saving critical response time. "Simply put, WARN helps ensure continuity of operations" says Kevin Morley, manager of the Security and Preparedness Program with the American Water Works Association (AWWA). "If a system is impaired or impacted, WARN provides an option to recover as fast as possible."

Now is the time to encourage your local water and wastewater systems to join WARN, before disaster strikes.  WARN programs are underway in almost all 50 states, and those without a WARN are working on it.  You can find your state WARN contact information on the National Warn Web site at www.NationalWARN.org.

Partnerships, Planning, and Mutual Aid
The network is formed through partnerships among public and private water and wastewater utilities and key representatives from professional associations, state water and wastewater regulatory and emergency management agencies, and the regional Environmental Protection Agency. This collaboration helps facilitate pre-disaster planning and training, and encourages sharing information and lessons learned from other disasters. Ongoing communication among WARN leaders and members is essential to keep the network up-to-date and ready to handle an emergency.

The heart of WARN is the mutual aid and assistance agreement, which addresses members' responsibilities, procedures and protocols for providing aid, legal and liability concerns, and issues related to crossing jurisdictional boundaries to provide emergency aid. These agreements are designed to meet National Incident Management System (NIMS) and federal requirements for homeland security grants, and such agreements must be in place prior to an incident for federal disaster assistance reimbursement. According to Morley, all communities are required to become NIMS compliant (http://www.fema.gov/national-incident-management-system), and becoming a WARN signatory helps a community achieve this goal.

WARN members in each state use the same pre-established mutual aid and assistance agreement developed by that state's initial WARN leadership team. This agreement takes into account state laws and regulations, establishes a cost recovery process for utilities, and addresses expectations for reimbursement. The agreement also addresses how workers’ compensation, insurance, or damaged equipment on loan will be handled. The WARN agreements address hazards ranging from small incidents like power outages and major line breaks to large, catastrophic disasters, and facilitate assistance from across state lines if necessary.

Benefits of Joining WARN
WARN offers a practical and affordable approach with multiple benefits for the utility and community. "WARN functions like a no-cost insurance policy," says Morley. There is no cost to join the network, and in an emergency each utility decides whether it can respond on a case-by-case basis; there is no obligation. The utility may incur some planning and coordination costs such as staff time to attend meetings, conducting legal reviews, or communication efforts. Overall, the costs are small and well worth the benefits.

AWWA conducted a survey to determine the economic benefits of WARN and found that WARN participation improves a utility's ability to respond to emergencies and reduces their costs to respond. Cost savings include reduced costs to purchase and maintain back-up power capabilities, such as portable generators, and to borrow rather than purchase and store other emergency supplies and equipment. Utilities also indicate reduced loss of water and wastewater revenues due to expedited recovery of services. WARN membership can be a positive factor in risk assessments for insurance purposes, resulting in reduced insurance costs.

Encourage Local Utilities to Join WARN
No community or utility is immune to disaster, and past experience suggests that outside help can be a long time coming. WARN helps the water and wastewater sector become more self-reliant and offers rapid, specialized assistance for emergency response and recovery. Securing this help requires a utility to join its WARN program before disaster occurs. Trying to figure out who can help when your treatment plant is flooded is not good business. According to AWWA's Morley, "WARN participation should be a key part of every utility's business continuity and risk management plans. The costs are small and the benefits to the utility and the community it serves are large." By making sure that your local utilities join your state WARN, you'll be taking a positive step to protect your community, its water services, and the water utility's ability to return to normal operations as soon as possible.

This article is part of the Water We Drink series, developed by the Rural Community Assistance Partnership (RCAP) and the National Environmental Services Center (NESC).

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